Effective as of December 1, 2025

 

Protecting your personal information is important to us. This Privacy Policy applies to www.grahamstowing.com (or your final domain) and Graham’s Towing, and governs how we collect, use, and protect your information. By using our website or services, you consent to the data practices described in this policy.

 

 

Collection of Your Personal Information

 

To provide towing, roadside assistance, and related services, Graham’s Towing may collect personally identifiable information, including:

 

• First and last name

• Phone number (mobile or landline)

• Email address

• Vehicle information (make, model, location)

• Service location and destination

 

We collect personal information only when you voluntarily provide it, such as when you:

 

• Request towing or roadside assistance

• Submit a contact or service request form

• Call, text, or email us for service

• Request a quote or information

 

We may also collect non-personal information such as IP address, browser type, and device data to help improve website performance and user experience.

 

 

Use of Your Personal Information

 

We use your information to:

 

• Provide towing, roadside assistance, and vehicle storage services

• Communicate regarding service requests, arrival times, and follow-ups

• Respond to inquiries and customer support requests

• Send service-related notifications or updates

• Improve our operations, website, and customer experience

 

 

Sharing Information with Third Parties

 

Graham’s Towing does not sell, rent, or lease your personal information to third parties.

 

We may share limited information with trusted service providers only as necessary to perform services such as:

 

• Dispatch and communication services

• Text or email notifications

• Payment processing

 

All third-party providers are required to maintain the confidentiality and security of your information.

 

 

Legal Disclosures

 

We may disclose personal information if required to do so by law or if we believe such action is necessary to:

 

• Comply with legal obligations or law enforcement requests

• Protect and defend our rights or property

• Prevent fraud or security issues

• Protect the safety of our customers, employees, or the public

 

 

Security of Your Information

 

We take reasonable precautions to protect your personal information using industry-standard security measures, including:

 

• Secure website connections (SSL encryption)

• Restricted access to stored data

 

However, no method of transmission over the internet is 100% secure, and you acknowledge that some risk exists when sharing information electronically.

 

 

Your Rights

 

You may request:

 

• Access to your personal information

• Corrections to inaccurate information

• Deletion of your information, unless retention is required by law

 

Requests can be made by contacting us via phone or email.

 

 

Children Under 13

 

Our services and website are not intended for children under the age of 13. We do not knowingly collect personal information from minors.

 

 

Communication Consent

 

By providing your contact information, you consent to receive communications from Graham’s Towing by phone call, text message (including automated messages), email, or mail for service-related purposes. Message and data rates may apply. You may opt out of promotional messages at any time by replying STOP to text messages or using the unsubscribe option in emails.

 

 

External Links

 

Our website may contain links to third-party websites. Graham’s Towing is not responsible for the privacy practices or content of those sites.

 

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Changes to This Policy

 

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page and will take effect immediately upon posting.

 

Contact Information

Graham's Towing

Email: GrahamsTow@yahoo.com
 Phone: (562) 694-5646

Address: 1501 E Lambert Rd, La Habra, CA, United States, California
Website: https://www.grahamstowing.us/